We cannot guarantee that changes can be made after the order was placed. A legitimate reason for return would be. You received the wrong item. Item was not as described. We report every return abuse case. Please make sure your being truthful! The item “Retired and Rare James Avery Sterling Silver 3 Emerald Stone Ring Size 10.5″ is in sale since Tuesday, October 30, 2018. This item is in the category “Jewelry & Watches\Fine Jewelry\Fine Rings\Precious Metal without Stones”. The seller is “rivercitypawnbroker01-5″ and is located in San Antonio, Texas. This item can be shipped to United States.